Ronald McDonald House

When a child is in the hospital, family stays

At Ronald McDonald House Louisville, we believe families should be able to stay close to their child during medical treatment.

Our House provides more than just a place to sleep. Families have access to comfortable bedrooms, warm meals, laundry facilities, kitchens, play spaces, and a community of care during difficult moments.

Whether you are traveling for treatment, facing a long hospital stay, or navigating an unexpected medical journey, we are here to help your family stay together.

Stay with Us

When treatment brings your family far from home, we’re here to help you stay close to your child and surrounded by support during your medical journey.

All services are free to families thanks to generous donations from our community. 

How We Help

Families travel to Louisville from across Kentucky and beyond to access specialized pediatric medical care. During these difficult moments, Ronald McDonald House Louisville provides comfort, support, and a place for families to stay close to their child throughout treatment.

Our House offers more than a place to sleep. From private guest rooms and warm meals to shared spaces and caring support, we help families stay together when it matters most.

Families with critically ill children travel from all over Kentucky and beyond for the world-class pediatric care found in Louisville. They face many stressors along their journey, and the mission of Ronald McDonald House Louisville is to comfort, care and support them through Family Stays that keep them close to their child during this time.

Our commitment to caring for families and sick children is backed by research that shows supporting the entire family results in better outcomes for all.

Private Bedrooms (1)

Private Bedrooms

Families are provided a private bedroom.

Private Bathrooms

Private Bathrooms

Each bedroom has a
private bathroom.

Homecooked Meals

Homecooked Meals

Nutritious meals
prepared daily.

Laundry

Laundry Facilities

Two laundry rooms available on each floor.

Play

Indoor/Outdoor Play

Areas to allow kids to be a kid in a safe space.

Activity

Family Activities

Family activities are hosted each weeknight.

Eligibility

Families may be eligible to stay if:

  • Their child (21 and under) is receiving medical care at a Louisville medical facility.
  • They live outside Jefferson County, KY and Floyd and Clark County, Indiana.
  •  Any caregiver under the age of 18 is accompanied by a guardian who is at least 21 years old.
  • A healthcare provider or hospital team submits a referral
 

Our House is designed for families with children who require:

  • Inpatient medical treatment that is not available in the patient’s hometown
  • Scheduled and recurring outpatient medical visits that require overnight stays
  • Neonatal intensive care

Frequently Asked Questions

Is there a fee for me to stay at Ronald McDonald House?

Families stay free of charge at our Ronald McDonald House. Each night, it costs Ronald McDonald House Louisville approximately $152 to house one family. Guests are welcome to make a donation to support their stay. However, there is no requirement to do so.

Yes,  we seek reimbursement for lodging expenses that are covered for families by their medical insurance (i.e. Medicaid). Please bring your insurance card with you to check in so that our family services staff can make a copy for billing purposes.

  • When we have confirmed a room for you, you will need to check in before 8:30 pm. Please note that we are in the Eastern time zone.
  • Our main entrance and parking lot are on First Street. When you arrive, you will see a set of three blue doors. Ring the doorbell on the left-hand side, and a Family Services team member will let you in. Once you are checked in, you will get a key card that will allow you to come and go as you please.
  • Please bring a photo ID for each adult and insurance information for the patient if you have it. The check-in process will take about 20-30 minutes to complete.
  • A Family Services team member will go over all guest guidelines and policies and give you a tour of our House. It is very important that all people staying in your room are here for check-in.

Yes, we have free Wi-Fi access throughout the House. Additionally, we have a learning lab on the fourth floor for those who would like a dedicated space to do work, school, and more! 

 

Need more information?

For additional questions, House guidelines, and important stay information, download our app or contact our front desk at 502.581.1416.

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Helping families starts with you.

Thank you for your interest in volunteering with Ronald McDonald House Louisville. Share a few quick details below, and our team will follow up with next steps to help you get involved.

Thank You for Your Generosity

If you have already made a gift to Ronald McDonald House Louisville, please let us know. We would like to thank you and welcome you into the Legacy of Love Society. By letting us know, we can ensure that we fulfill your gift exactly as you intended. Please complete the form below or contact us at 502.371.1444 to let us know.

Information you share will be kept confidential and we respect any desire to remain anonymous.